Your information

Privacy notice.

How your information is used when you visit this website or contact me.

Updated 26 October 2026.

Who is responsible?

Natalie Jackson, trading as The Longevity Coach, is responsible for information you share when enquiring about my services. For privacy questions or requests, email natalie@thelongevity.coach.

Enquiries

The contact links open your email application. If you send a message, I use your name, email address and the information you choose to share to answer your enquiry and discuss the support you are interested in. Where you are considering a service, this is to take steps at your request before entering a contract. For general enquiries, my lawful basis is my legitimate interest in responding to your message. Making an enquiry does not subscribe you to marketing.

Your email provider and my email provider process the messages needed to deliver and store our correspondence. Please share only what you are comfortable including in an initial email. Privacy information for coaching and personal training records is provided separately when arranging those services.

Website delivery

This website is hosted through OpenAI Sites and Cloudflare. The hosting services process technical information, such as your IP address and browser request information, to deliver and protect the website. My interest in providing a functioning and secure website is the basis for this processing. This website does not run advertising trackers, automatically load social feeds, or use advertising trackers. A newsletter invitation remembers dismissal in session storage for your current browser visit; this does not identify you or track you across websites.

Newsletter and resources

When you request a guide, I use your name and email to fulfil your request and record that it was made. My lawful basis is my legitimate interest in providing the resource you asked for. You can download it on the confirmation shown on this website; an automatic delivery email is not currently promised.

If you separately choose to receive The Long and Good Life™ newsletter, I use your name and email to send wellbeing ideas, my updates and workshop news on the basis of your consent. Requesting the guide does not require newsletter consent. Newsletter choices are recorded in the Newsletter Recipients group; marketing emails are sent to subscribers who have opted in. You can unsubscribe at any time using the link in an email or by contacting me.

Mailchimp stores signup information and processes form submissions on my behalf. It may process information outside the UK using the safeguards described in its privacy information. I review guide-only contact details and remove them when they are no longer needed to fulfil the request or resolve an enquiry. Newsletter details are kept while you remain subscribed, subject to periodic review. Limited suppression information may be kept to respect an unsubscribe.

Keeping your information

I keep enquiry correspondence only for as long as needed to respond, manage any resulting service and meet applicable record-keeping obligations. The length depends on the nature of the enquiry. You can contact me to ask about the information held about you or request its deletion.

Your choices and rights

Depending on the circumstances, you can ask to access or correct your information, request deletion or restriction, or receive a portable copy. You can object to processing based on legitimate interests and to direct marketing. Contact me using the email above. You can also raise a concern with the Information Commissioner’s Office.

External links

Social profiles, podcasts and leisure-centre links open third-party services with their own privacy information. Leisure centres manage their class bookings and payments. Information you enter on those services is handled under their own policies.